Certified Quality Engineer

Why select this training course?

The role of a quality engineer is pivotal in modern business environments. Quality engineers ensure that products and services meet stringent standards, driving customer satisfaction and maintaining a competitive edge. They play a key role in implementing quality management systems, conducting audits, and applying statistical methods to improve processes. Businesses are under constant pressure to innovate and enhance efficiency, and the expertise of a quality engineer is invaluable. By mitigating risks, reducing costs, and enhancing product quality, quality engineers contribute significantly to the overall success and sustainability of an organisation.

Absolutely. Quality engineering is not confined to manufacturing; it extends to healthcare, IT, automotive, and many other sectors. Each industry relies on quality engineers to maintain high standards, ensure regulatory compliance, and foster continuous improvement. This versatility underscores the importance of quality engineers across various fields, making their skills highly sought after.

Can quality engineering improve customer satisfaction?

Without a doubt. Quality engineers implement robust quality assurance practices that lead to superior product reliability and performance. By addressing potential issues before they escalate and continuously refining processes, quality engineers ensure that customers receive products that meet or exceed expectations, thereby enhancing customer satisfaction and loyalty.

Achieving certification as a quality engineer signifies a professional’s dedication to excellence and their expertise in quality management. It opens up career advancement opportunities, boosts earning potential, and enhances professional credibility. Certified quality engineers are recognised for their ability to contribute to the strategic goals of an organisation, making this certification a valuable asset for career growth and professional development. Rcademy’s Certified Quality Engineer will equip you with the knowledge, skills, and credentials needed to excel in roles that require stringent quality engineering.

Who should attend?

Rcademy’s Certified Quality Engineer course is ideal for a wide range of professionals, including but not limited to:

• Quality managers and supervisors
• Engineers and technical professionals
• Operations managers
• Managers and team leaders
• Compliance and regulatory affairs professionals
• Project managers involved in quality assurance and control
• Start-up founders and entrepreneurs
• Professionals aspiring to attain Certified Quality Engineer certification.

What are the course objectives?

Upon successful completion of Rcademy’s Certified Quality Engineer course, participants will be able to:

• Understand the principles of quality engineering and its application across various industries.
• Develop proficiency in quality management systems and continuous improvement strategies.
• Gain expertise in statistical methods and their use in quality control and improvement.
• Learn how to conduct effective quality audits and manage Quality assurance processes.
• Enhance skills in problem-solving and root cause analysis to prevent and address quality issues.
• Prepare for the Certified Quality Engineer (CQE) examination and achieve certification.
• Apply quality engineering principles to drive operational excellence and customer satisfaction.

How will this course be presented?

The course will be delivered through a blend of engaging and practical instructional methods, ensuring a well-rounded learning experience:

• Interactive Lectures
• Practical exercises and simulations to apply 5S principles
• Case Studies
• Group Discussions
• Personalised feedback

What Are the Topics Covered in This Course?

Module 1: Advanced Quality Management Systems

• Implementing ISO 9001 standards in modern businesses
• Integrating quality management systems with enterprise resource planning (ERP) software
• Case studies on successful quality management system implementations
• Continuous improvement through quality management system audits

Module 2: Quality Planning and Assurance

• Developing a quality plan
• Quality assurance processes
• Risk management in quality planning
• Setting quality objectives and targets

Module 3: Statistical Methods for Quality Control

• Basics of statistical process control (SPC)
• Control charts and their applications
• Process capability analysis
• Use of statistical software for quality control

Module 4: Quality Improvement Techniques

• Lean principles and practices
• Six Sigma methodologies
• Root cause analysis and corrective actions
• Continuous improvement strategies

Module 5: Quality Auditing

• Types of quality audits
• Planning and conducting audits
• Audit reporting and follow-up
• Ensuring compliance and continuous improvement

Module 6: Product and Process Design

• Design for quality (DFQ) principles
• Failure mode and effects analysis (FMEA)
• Design verification and validation
• Process mapping and optimisation

Module 7: Supplier Quality Management

• Supplier selection and evaluation
• Supplier performance monitoring
• Developing supplier quality agreements
• Managing supplier non-conformance

Module 8: Reliability Engineering

• Basics of reliability engineering
• Reliability testing methods
• Life data analysis
• Reliability improvement techniques

Module 9: Quality Tools and Techniques

• Pareto analysis
• Fishbone diagram (Ishikawa)
• 5 Whys technique
• Quality function deployment (QFD)

Module 10: Risk Management in Quality

• Identifying and assessing risks
• Risk mitigation strategies
• Risk-based thinking in quality management
• Tools for risk management (e.g., FMEA, HACCP)

Module 11: Customer Satisfaction and Quality

• Measuring customer satisfaction
• Using feedback for quality improvement
• Customer-focused quality strategies
• Handling customer complaints and issues