Office Manager Certificate Training Course

Why select this training course?

Are you responsible for managing the day-to-day administrative functions in your organization? Do you want to acquire the necessary communication, finance management and business organizing skills to be a good office manager? It is easy to become overwhelmed by the different duties and responsibilities expected of office managers in today’s modern workplace, whether you are a beginner or a seasoned staff in the corporate world.

To succeed as a manager in an office setting and as a model professional, there are certain qualities one must possess, knowledge to have and proficiencies to acquire. This training course will help prospective office managers navigate these competencies, qualities, and demands of the everyday work-life of an office manager. Whether it is to develop the basic and effective tactics for getting things done within respectable time frames, build productive work relationships, or advance personal growth and development, this training is perfectly designed for that.

An Office Manager ensures that office administration, structure, and organization are well managed. They see the development, evaluation, and application of established procedures and methods to achieve effectiveness and efficiency.

What are office management functions?

Office Management functions in the area of preparing, developing, organizing, directing, administrating, communicating, managing and monitoring the activities of workplace employees towards the achievement of clearly recognized and spelled out goals.

The Office Manager Certificate Training Course by Rcademy is designed to teach the basics of good office management and too complex skills and understanding required to succeed from the very start. Also, this crucial and highly essential Rcademy training course will help participants fully understand the extent, reach and demands of office management roles and how to thrive at them. Attendees will also receive the push to find and unveil the personal credibility, confidence, and clear communication needed to effectively manage people, businesses, and resources. As office managers, results are highly important. This training seeks to help the participants become highly productive personally while achieving long-term goals within a short time frame in business and office management, thus achieving maximum job satisfaction.

Who should attend?

The Office Manager Certificate Training Course by Rcademy is great for:

• Professionals who work in offices will instill in them the work confidence and competence to be super-productive.
• Human Resources Managers seeking to accomplish maximum work output with the least stress through office management.
• Assistant administrators and officers engaged in office satisfaction.
• Supervisors, Team Leaders & Secretaries of offices and firms
• Managers of offices across all levels
• Anyone who wants to be an office manager or business executive

What are the course objectives?

By the end of The Office Manager Certificate Training Course by Rcademy, participants will be able to:

• Understand the qualities and objectives required of an office manager and how to become one.
• Learn about HR principles, bookkeeping, and leadership qualities for office managers.
• Understand the skills necessary to succeed in office management.
• Properly prioritize and manage work tasks without missing deadlines.
• Learn how to make good decisions and solve problems
• Acquire skills for effective and assertive communication
• Achieve improvement in efficiency while dealing with office meetings, paperwork, presentations, and official communication

How will this course be presented?

Rcademy is committed to prioritizing clarity in understanding participants and simplifying the complexities of any required knowledge. As such, the instruction methodology for this course is engaging and practical, with room to accommodate different learning styles. The training is interactive and relational, blended with various real-life scenarios that make the lessons interesting and easy to follow for participants. Prominence is given to learners’ participation, as question & answer sessions are adopted after each module. Participants also get clear tips on the appropriate techniques and approaches to workplace management in this course.

There are also individual exercises, and the training course expects the practical knowledge acquired to be put into practice for the participants’ benefit. Also, participants are encouraged to undertake short post-lesson tests to indicate the training objectives were achieved.

What are the topics covered in this course?

Module 1: How to Become an Excellent Office Manager?

• Qualities of an excellent office manager
• Personal branding for excellent office management
• Dealing with the workload, workflow and targets as an office manager
• Problem-solving techniques for office managers

Module 2: Essential Time Management & Task Scheduling for Office Managers

• Value of good time management for managers
• Effective prioritization of tasks as a manager
• Ten effective task management principles
• Application of technology to better manage time and tasks
• Meeting deadlines and targets as an office manager
• Managing distraction and procrastination

Module 3: Office Managers’ Self-Management and Personal Branding

• Removing internal barriers, poor habits and negative beliefs
• Paying attention to personal health & general well-being for confidence building
• Application of emotional intelligence for problem-solving in the office
• Overcoming ego and boosting self-esteem
• Anger management
• Stress management
• Handling pressure

Module 4: Office Managers & Effective Communication Skills

• Improving communication skills for better productivity in the workplace
• How to be an effective communicator and conquer fear when speaking?
• Strategic communication for making sales & marketing pitches
• Qualities of a good communicator required of an effective manager

Module 5: Career Management for Office Managers

• Building a career at work through conscious and strategic efforts and approaches
• Professional and performances use of phone, email, and social media
• Understanding staff body language and displaying a positive self-image
• Steps to take for proper career management

Module 6: Human Resources (HR) Essentials for Effective Office Management

• Understanding human resources in office management
• Recruitment considerations & hiring for office managers
• Salary processing & payroll management
• Interpersonal relationships with employers and employees
• Welfare Considerations in the Workplace
• Discipline and taking adverse action as an office manager

Module 7: The Office Manager’s Guide to Office Health and Safety

• Health & safety tips for Office managers
• Ensuring the workplace is free of health hazards and conducive
• Environmental health and office cleanliness
• Safety Routine in the Workplace for office managers
• Health management for employees

Module 8: Understanding Finance & Accounting for Office Managers

• Budgeting and financial planning for managers
• Finance & accounting tools for office management
• Tracking revenue & expenditure in the office
• Optimum management of office funds
• Funding and investment considerations
• Legal and regulatory finance issues

Module 9: Technological Skills for Effective Office Management

• Knowledge of office technical skills
• Application of technology to office management
• Digital skills for office managers
• Email marketing & office correspondence
• Online scheduling and software application for task management